Support

Contact

Support requests are sent from inside the app: Settings → Contact us. Write your message, optionally leave a reply e-mail, and tap Send. We aim to reply within two business days.

Common questions

The scan found very few days. Messaging apps strip the place tag from photos they save, and photos taken while the camera's location setting was off never had one. Use "Import location history" or add trips manually — both are free.

Why can't the app ask for photo permission again? Once declined, iOS and Android stop showing the dialog. Enable photo access in your device Settings and return to the app — it picks the change up automatically.

How do I cancel the subscription? Subscriptions are managed by your app store: App Store → your profile → Subscriptions, or Google Play → Payments & subscriptions.

How do I delete my data? In the app: Settings → "Delete all my data". Everything the app computed is removed from your device. Your photos are never touched.